God's Support: create your own bot to support your clients¶
Support clients with your team from Telegram using all messager features.
- You perform all actions only in Telegram
User request gets into your channel as a post. Team communication and responses to the user take place in the comments of this post. Working inside the messenger allows you to send photos, videos, audio and video messages.
Team communicates in the comments.
- Welcome message
— Set the start message of the bot
— Set a welcome text to user when creating the request
— Set a welcome text to your team when receiving the request
- Anonymous or named requests
— indicating the username
— indicating the user's nickname (with ability to go to user profile)
- Managing requests using bot commands
You can close a request, change sending message frequency, ban a user. More about it here
- Multiple response modes
— All comments to the request-post are delivered to the client
— Only replies to the bot messages are delivered to the client
Hide your personal account and communicate with your clients on behalf of the bot
The video below demonstrates the work of the bot.
Creating a bot will take about 10 minutes. There are more about the options for creating a bot and about the pricing policy in the Configurations section.